Privacy Policy
Last Updated: October 19, 2026
1. Introduction
SignPro Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using SignPro Studio, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide:
- Account Information: Name, email address, company name, phone number
- Payment Information: Credit card details and billing address (processed securely through Stripe)
- Business Data: Quotes, customer information, pricing data, and other content you create or upload
- Support Communications: Information you provide when contacting customer support
2.2 Information Collected Automatically:
- Usage Data: Pages viewed, features used, time spent, and interaction patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, maintain, and improve the Service
- To process transactions and send billing confirmations
- To send administrative information, updates, and security alerts
- To respond to customer service requests and provide support
- To send marketing communications (with your consent)
- To monitor usage and analyze trends to improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
4.2 Business Transfers: In connection with a merger, sale, or acquisition, your information may be transferred to the new entity.
4.3 Legal Requirements: We may disclose information to comply with legal obligations, enforce our Terms, or protect our rights and safety.
4.4 With Your Consent: We may share information for other purposes with your explicit consent.
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability: Request a copy of your personal data in a portable format.
7.2 Correction: Request correction of inaccurate or incomplete information.
7.3 Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
7.4 Opt-Out: Unsubscribe from marketing communications via the link in our emails.
7.5 Cookie Management: Control cookies through your browser settings.
To exercise these rights, contact us at hello@signprostudio.net.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate users and prevent fraud
- Analyze site traffic and usage patterns
- Provide personalized content and advertising
You can control cookies through your browser settings, but disabling them may affect functionality.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@signprostudio.net
14. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).
15. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to lodge a complaint with your local data protection authority.